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Insights

Research and perspectives from the front line.

Our researchers and practitioners publish what they're learning from the engagements we actually run. No hot takes; just patterns that hold up after the second client.

Featured

Reports, briefings, and points of view.

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Annual study - 1,200 CEOs

The AI Premium: where leaders are seeing returns, and where they aren't.

Our 12th annual CEO study tracks how AI value is concentrating - and what separates the 14% pulling away.

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Perspective

Beyond the pilot: what it actually takes to put GenAI into production.

A field guide drawn from 340 enterprise GenAI deployments - what worked, what stalled, what we learned.

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Point of view

The next operating model: small teams, large autonomy, AI in the loop.

A framework for re-organising IT and operations around outcomes - not towers, not tickets, not handoffs.

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Research note

The cloud bill came due. Now what?

Why 62% of enterprises are returning to disciplined unit-economics conversations - and the playbook that's working.

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Industry brief - Banking

Core modernisation in 24 months: a comparison of four playbooks.

Strangler, big-bang, sidecar, greenfield - the trade-offs that determine which approach actually finishes.

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Industry brief - Retail

Unified commerce: the data plumbing nobody warned you about.

Why retail platforms break in the integration layer first - and the patterns that hold up under Black Friday.

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Workforce study

What 8,400 frontline workers told us about AI augmentation.

The largest survey of its kind reveals a surprising consensus on where AI helps - and where it gets in the way.

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ESG & sustainability

Scope 3 reporting: the data engineering challenge nobody is talking about.

Most carbon disclosure tools assume data you don't have. Here's how four clients built the pipeline that actually works.

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Cybersecurity

Zero trust is a posture, not a product. Five enterprises explain why.

Architecture, identity, segmentation, telemetry, and culture - the five layers that actually have to move together.

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We won't publish a finding until we've seen it work - or fail - at three clients. That's a slow rhythm. It's also why people keep reading us.
David Okonkwo - Global Head, AI & Data

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