Energy - European utility
Grid-edge intelligence across 9 countries.
Outage detection sub-90s on average; renewables integration 38% faster; customer-facing outage minutes down 41%.
Run / Network & infrastructure
Networks and infrastructure built for resilience, not just reach.
We design, run, and optimise the hybrid foundations that everything else depends on: cloud landing zones, data centres, workplace, wide-area networks, industrial edge, and the observability needed to keep them healthy under real load.
What this service category is built to do.
Infrastructure programmes often over-focus on migration while under-investing in the discipline required to operate the target state. That is why costs creep, visibility fragments, and incidents still take too long to isolate even after the platform 'modernises'.
Our model brings architecture, reliability, and day-two operations together from the start, so every transformation includes the tooling, standards, and operating rhythm required to keep the estate stable at scale.
Talk to a Run partnerOur infrastructure model connects landing zones, workplace, edge, and network telemetry into one resilient operating baseline instead of four separate support towers.
Outcomes we manage to
The run metrics clients hold us to.
4.8M
managed endpoints, devices, and edge nodes
41%
faster incident isolation on modernised estates
92%
policy compliance on governed infrastructure baselines
30%
lower WAN and hosting spend after optimisation
Core capabilities
The workstreams inside the run model.
Capability 01
Hybrid cloud foundations
Landing zones, identity, policy, observability, and cost controls that make cloud estates operable at enterprise scale.
Capability 02
Network transformation
Campus, branch, SD-WAN, core, and telco-grade network modernisation tied to clear resilience and performance outcomes.
Capability 03
Digital workplace
Endpoint, collaboration, field, and workplace services designed around user productivity and support quality.
Capability 04
Edge and cyber-resilient infrastructure
Industrial sites, grid edges, telco stacks, and critical environments that demand local survivability and central visibility.
How we operate
A disciplined rhythm from stabilisation to continuous improvement.
Phase 01
Design for day-two operations
We define supportability, observability, and failover patterns before the first migration or rollout begins.
Phase 02
Automate provisioning and policy
Golden paths, zero-touch deployment, and compliance controls reduce configuration drift and ticket demand.
Phase 03
Rehearse resilience
Major incident drills, capacity stress, and regional failover tests become a standing operating discipline.
Where it shows up
See all case studies
Case studies that map to this service.
Comms - Tier-1 telco
5G core launch and BSS modernisation in parallel.
First 5G slice live in 9 months; OSS migration with zero net-new tickets to support; 2x faster new-product launches.