Insurance - Top-10 carrier
Claims automated end-to-end for property & casualty.
A configurable claims platform and workflow model cut average resolution time from 14 days to 38 hours.
Transform / Industry platforms
Industry platforms that compress time-to-value without trapping you in a black box.
We use configurable industry platforms where they genuinely accelerate transformation: when they bring proven workflow patterns, pre-built controls, and faster time-to-value without forcing clients to abandon the differentiators that actually matter.
What this service category is built to do.
The platform question is rarely whether to buy or build in the abstract. It is how much of the operating model should be accelerated through a reusable industry foundation, and where the organisation still needs room to differentiate. We help clients make that boundary explicit.
Our industry-platform work combines packaged accelerators, domain process design, integration strategy, and transition planning. That lets programmes move faster while keeping data ownership, extensibility, and regulatory fit visible throughout the delivery path.
Talk to a platform leadThe right platform accelerates common industry work, exposes its controls clearly, and leaves space for the client-specific moves that create advantage.
Outcomes we manage to
The platform metrics clients hold us to.
40-60%
faster time-to-value when reusable domain flows and controls replace greenfield rebuilds
12
reference platform patterns across banking, claims, manufacturing, and public-service journeys
9 countries
is the scale at which platform-led programmes in our sample commonly begin to show compounding delivery benefits
1 model
for integration, controls, and extensibility keeps the platform from becoming another silo
Core capabilities
The workstreams inside the platform model.
Capability 01
Platform selection and fit
Domain and operating-model assessment that decides where a platform will accelerate value and where custom capability still matters.
Capability 02
Configuration and domain extension
Reusable flows, controls, and data structures configured for local requirements without turning the programme into a code fork.
Capability 03
Integration and transition
API, data, migration, and coexistence design that lets the new platform land without breaking the surrounding estate.
Capability 04
Run and evolution model
Governance, release design, and ownership structures that keep the platform healthy after launch instead of freezing change in place.
How we operate
A disciplined rhythm from accelerator choice to live operating model.
Phase 01
Decide the platform boundary
We determine which capabilities should be accelerated through reusable industry patterns and which should remain differentiated by the client.
Phase 02
Fit the platform to the domain
Configuration, controls, data, and integration are shaped together so the platform works in the live business rather than in a vendor diagram.
Phase 03
Move into run and evolution
Operating ownership, release rhythms, and backlog governance are established so the platform can keep adapting as business needs change.
Where it shows up
See all case studies
Case studies that map to this service.
Public sector - National programme
Digital identity platform serving 40M citizens.
A reusable identity and service platform shortened time-to-value while preserving high-assurance controls and service flexibility.